A cracked supply line at 2am, a water heater that quit on a Sunday, a slab leak that's been climbing your water bill for weeks — whatever brought you here, our South Lyme-based crews are already staged and ready to roll.
We built Street Wise - Plumbing around a simple idea: the plumber who shows up should be the same caliber of professional whether it's a leaking faucet or a full sewer line replacement. Every technician working under our name in South Lyme, CT is licensed, insured, and trained on the specific fixture ages and pipe materials common to homes here.
We've trained our team to diagnose the actual cause, not just patch the symptom. A slow drain in a South Lyme kitchen is rarely just the trap — it's often venting, slope, or a buildup problem further down the line, and we check all of it.
We keep a small, accountable roster rather than a rotating pool of subcontractors — the technician you talk to on the phone is trained to the same standard as the one who'll actually be standing in your South Lyme kitchen.
A surprising number of the emergency calls we take in South Lyme started as something small three or four days earlier. Here's what tends to escalate fast.
A burst supply line or an overflowing toilet doesn't care what time it is, and neither do we. Our emergency crews carry shutoff tools, wet-vacs, and common repair parts so most emergency calls in South Lyme are resolved in a single visit.
Faucet replacements, garbage disposal swaps, toilet installs, and whole-house re-pipes — our residential division works on the full range of what a South Lyme home needs, not just the easy jobs.
We work around your business hours where possible, not the other way around. Commercial clients across South Lyme, CT rely on us for scheduled maintenance, backflow prevention compliance, and rapid response when a fixture goes down mid-shift.
Slow drains, recurring clogs, and sewer backups get diagnosed with real equipment — camera inspection and hydro-jetting — not guesswork. We'll show you exactly what's happening in the line before recommending a repair.
Whether it's a pilot light that won't stay lit or a full tank-to-tankless conversion, our technicians are certified on both gas and electric systems common in South Lyme, CT homes.
We use electronic leak detection to pinpoint the source before any demolition starts, so the repair stays focused instead of turning into a bigger project than it needs to be.
We replace failing shutoff valves and supply lines as part of fixture work rather than reconnecting new fixtures to old, brittle hardware that's likely to fail next.
You'll talk to an actual dispatcher in South Lyme, CT who asks a few quick questions to understand the problem and your address.
Because our trucks are staged across South Lyme, CT, dispatch can usually give you an honest, specific arrival window.
Before a wrench touches anything, you'll get a written, upfront price for the repair — no surprise line items after the fact.
Once the fix is complete and tested, you get a written warranty — if something related fails, we come back and make it right.
You approve a flat price before we start — never a rate that climbs once the job's already underway.
Because our trucks are already staged around South Lyme, CT, we're rarely the "next week" plumber.
We're happy to have every technician show ID and license on arrival; it's a standard we hold ourselves to, not a special request.
Our workmanship warranty means the fix is expected to hold — and if it doesn't, that's on us to correct, not you.
"Our water heater died on a Friday night and they had someone out by Saturday morning. Fair price, no upsell pressure." — Homeowner, South Lyme
"Camera'd the sewer line before recommending anything, which I appreciated — turned out to be roots, not a full replacement like the last company said." — South Lyme resident
"Quoted the flat price before starting and that's exactly what I paid. Nice change from the last plumber who kept adding line items." — South Lyme customer
"Commercial kitchen backup on a Sunday and they still got a tech out before we opened Monday." — Restaurant manager, South Lyme
"Technician was straightforward about which repair was actually necessary versus which was optional. Didn't feel pushed." — Homeowner, South Lyme
"Re-piped most of our first floor after years of pinhole leaks in the old copper. Clean work, and they walked me through what they found at each stage." — Homeowner, South Lyme
We cover South Lyme proper and the nearby unincorporated areas throughout South Lyme, CT, and dispatch routes the closest available truck regardless of which zip you're in.
If you're near South Lyme but technically outside the city line, dispatch still covers you — our routing is built around drive time from the nearest staged truck, not a hard municipal boundary.
Response time depends on current call volume, but our South Lyme dispatch typically gets a technician on-site same-day, and often within a couple of hours for genuine emergencies.
Always. You'll know the price before we start, and that number doesn't move once you approve it.
Anything actively leaking, flooding, or leaving a South Lyme home without water gets emergency priority, day or night.
Yes, and we encourage customers to ask to see license and ID on arrival — it's standard for every truck we send.
Regularly. South Lyme has a mix of older and newer housing stock, and our technicians are trained on galvanized, cast iron, copper, and PEX repair alike.
In most cases, yes — detection equipment narrows the leak to a small area before any concrete or flooring is disturbed.
Our technicians are trained across the major residential brands, whether you have a standard tank unit or a tankless system.
Yes, every repair includes a written parts-and-labor warranty; specific terms are provided with your invoice.
Emergency and after-hours calls are priced clearly at the time of dispatch — you'll always be told the rate before committing.
We cover South Lyme and a broad radius of surrounding communities throughout South Lyme, CT — see the coverage list below for specific zip codes.
In most cases, yes — trucks in South Lyme carry common tank sizes, and a straightforward swap is usually completed the same day the call comes in.
We ask that someone be available to approve the written quote before work starts; after that, staying on-site is your choice, not a requirement.
Dispatch is standing by 24/7 across South Lyme, CT — call +1-844-833-0201.
Call +1-844-833-0201